Enterprise Mail Handler for Jira (JEMH)
OVERALL RATINGS
INSTALLS
1,827
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appAn enterprise grade Mail Handler for your Jira to automate ingestion of email content and customisation of outbound notifications
Integrate email from anyone, anywhere
Take your Jira Cloud email integration to the next level with our advanced features. Enhance workflows by driving work item changes, supporting external users, and extracting email data for custom fields, and much more!
Route emails to the right project, every time
Project mappings control email routing, with rules which define the conditions for when the mapping should be used. Rules are highly configurable and can range from simple keyword matches to complex user-defined scripts!
Notify with other services such as Slack and SMS
Enhance your notification capabilities via integrations for 3rd party services such as Slack and SMS. Such integrations are free to use, customizable and can also be driven by workflow post-functions.
Supporting media
More details
- Comprehensive email processing and notifications
- OAuth support for services such as Microsoft 365 and Gmail
- Replied-to content clean-up tools
- Image blocking
- Jira and email-only user support
- Full notification customization, including CSS and images
- Inbound/Outbound audit logs
- Workflow Post-function
- Adhoc notification
- Free SMS/Slack notification capabilities
Note:
- Subscription costs cover a "Plan", which grants a site a monthly allowance of email volume and data. Why is it not unlimited?
- Usage greater than the Plan allowance can be achieved via use of Data Packs and Plan Upgrades. See JEMHC licensing for more.
- Evaluation periods are not extendable, cancellation of active licenses and re-evaluations are not permitted - an active license will be required
- Configuration data is purged after 30 days of no active license being present
- There is currently no automatic migration from Server/DC due to environmental differences. For more information, see Migrating from Server/DC to Cloud.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is part of the Marketplace Bug Bounty program.
About Bug Bounty programIntegration permissions
Enterprise Mail Handler for Jira (JEMH) integrates with your Atlassian product
Version information
Version 2.1.0•for Jira Cloud
- Release date
- Jul 18th 2025
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial