Koji: AI Agents for Confluence and JSM

Key features include:

• Q&A on Confluence:  Get responses from your data in Confluence using LLM with automated RAG.
• Ticket Management: Create, view, track, and comment on support requests.
• Web search: Get responses from the web using LLM to get up-to date information for any request.
• Deployable AI agents on JSM and Refined portals for internal and external users.
• GDPR compliant and SOC 2 Type II certified, with EU data residency. Customer data and prompts are never used to train models, ensuring privacy and security,

Proven results:
+42% greater accuracy answering employee questions
+29% faster completion of knowledge work tasks
+14% more customer issues resolved per hour

Key benefits

• AI agents leverage proprietary Confluence data for employees, B2B, and B2C use cases.   
• Our no-code platform includes automated RAG - There is no need for developers or Data Scientist.
• Our AI agents use frugal and Responsible AI models.
• Customers can supervise adoption & usage via our Analytics.