OVERALL RATINGS
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3,564
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Reviews for cloud
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Showing 74 reviews
Posted on Jul 22, 2025
Best SLA plugin for JIRA. Easy to configure. Appfire has also excellent support. They resolved our problem very quickly. Thanks SaiSatya for great support!
Posted on Jun 11, 2025
Mostly easy to use app with fantastic customer support. Dilara was great!
Posted on Jun 3, 2025
Great app with easy set up and excellent support. Best SLA app I have seen for Jira.
Posted on Mar 19, 2025
Excelente aplicación, que nos permite control todos los SLAs que se necesitan. La atención del soporte es excelente, muy rápida y en caso de ser necesario se pueden realizar reuniones en castellano, eso ayuda muchÃsimo. Le falta un poco en la parte de los informes, es necesario que el informe de barras pueda procesar mas de 2000 tickets, pero confió en que lo resuelvan pronto.
Posted on Mar 13, 2025
This app is useful in getting the SLA reports for all the prioritized jira tasks. Also, the support team is responding fast if we raise any query or issue.